🛡️

Responsible Gaming at pro88
Safe, Healthy & In Control

Pro88 believes that online gaming should be an enjoyable source of entertainment, not a burden. We provide comprehensive tools and support to ensure every member plays with full control.

Self-Control 24/7 Deposit Limit Configurable Self-Exclusion Available Player Support Play Time Limit

Playing with Aware & Responsible

At pro88, we take every player's wellbeing seriously. Online gaming should be a relaxing activity enjoyed as entertainment — not a way to generate regular income or solve financial problems. That is the core principle shaping our entire approach to responsible gaming.

We understand that every individual is different. Some people can play casually with no negative effects, while others may find it challenging to manage their playing habits. Whatever your situation, pro88 is here to help with easy-to-use tools, non-judgmental support and clear information on how to stay in control.

All self-control tools on the pro88 platform are accessible directly from your account settings, with no need to contact anyone. We designed these tools to be as easy to use as possible because we know the first step is often the hardest.

In addition to self-help tools, pro88 also has a trained customer support team ready to assist you with empathy and professionalism. If you or someone you know needs help with gaming habits, do not hesitate to reach out.

24/7 Player Support Available
6+ Self-Control Tools Active
100% Confidential & Non-Judgmental
18+ Strict Minimum Age Limit

Pro88 fully supports responsible gaming initiatives. Our commitment goes beyond words — every self-control feature can be activated by you in under a minute.

Six Tools Self-Control at pro88

All these tools are designed to give you full control over your gaming experience. They can be activated or updated at any time directly from your account.

💰
Daily / Weekly Deposit Limit

Set a deposit limit for a daily, weekly or monthly period based on what you can afford. Once the limit is set, the system will automatically block any deposits that exceed the amount you have defined.

⏱️
Session Play Time Limit

Set a session time limit so the platform automatically alerts you or logs you out after your chosen duration. This helps you stay aware of how much time you are spending.

📉
Integrated Loss Limit

Protect your finances by setting a maximum loss limit for each period. Once this limit is reached, the system will automatically block all wagering activity until the next period begins.

🌙
Cool-Off Period

Need a short break? Activate a cool-off period of 24 hours, 7 days or 30 days. During this period, you will not be able to log in to your pro88 account. You can only log back in once the period has fully ended.

🔒
Long-Term Self-Exclusion

For those who need a more serious step, the self-exclusion option lets you close account access for 6 months, 1 year or permanently. Requests are processed confidentially and immediately.

📊
Activity & History Review

Review the complete history of your gaming activity, deposits and withdrawals at any time. Full transparency helps you make informed assessments of your gaming habits over time.

How to Activate Self-Control Tools

The process is straightforward and can be completed on your own in just a few minutes. No approval required.

1
Login to Your pro88 Account

Access your account at pro88.onl using your registered username and password.

2
Go to Account Settings

Click the profile icon at the top right and select "Account Settings" or "Responsible Gaming Controls".

3
Choose Your Desired Control Tool

All self-control tools are clearly listed. Choose a deposit limit, time limit, cool-off period or self-exclusion based on your needs.

4
Set Value and Confirm

Enter your desired limit or duration and confirm. The limit set will take effect immediately or within 24 hours depending on the type of limit.

5
Receive Email Confirmation

You will receive a confirmation email once the limit has been successfully set. Keep this email as your personal record.

Are You Playing Healthily?

Ask yourself the following questions honestly. If you answer "yes" to several of them, it may be time to reassess your gaming habits.

1

Do you play longer or spend more than you originally planned?

2

Have you ever tried to win back money you lost by continuing to play?

3

Does playing affect your responsibilities at work, with family or in your social life?

4

Have you ever borrowed money or sold belongings to fund your playing?

5

Do you feel anxious, irritable or uncomfortable when you are unable to play?

6

Do you hide your playing activity from family members or friends?

🔔

If you answered "yes" to two or more of the questions above, we encourage you to contact the pro88 support team or activate a self-control tool now. Help is always available and completely confidential.

Recognise the Signs Problem Gambling

Problem gambling can affect anyone regardless of background. Recognising the signs early is the most important first step.

  • ! Constantly thinking about gaming and planning your next session even while doing other things
  • ! Increasing the amount wagered to get the same level of excitement as before
  • ! Repeatedly failing in attempts to cut down or stop playing
  • ! Using play as an escape from stress, problems or negative feelings
  • ! Neglecting meals, sleep or personal hygiene due to excessive time spent playing
  • ! Relationships with family and friends becoming strained due to playing activity
  • ! Using savings, loans or daily living funds for gambling
  • ! Feeling guilty, ashamed or regretful after every session but being unable to stop

You Do Not Need to Face It On Your Own

Acknowledging that you need help is a sign of courage, not weakness. Many people successfully overcome problem gambling with the right support at the right time.

Pro88 provides easily accessible support channels for all members. Our team is trained to handle these situations with full empathy, professionalism and confidentiality. No information will be shared with outside parties without your consent.

Immediate Steps You Can Take

  • Activate Self-Exclusion — stop account access immediately
  • Contact pro88 Live Chat — 24/7 support from a trained team
  • Set Deposit Limit to the minimum level or zero
  • Talk to someone you trust — a family member or close friend
  • Seek professional help from a counsellor or mental health professional
🆘

If you feel that problem gambling is affecting your well-being or your family's, please contact the pro88 support team immediately. We will help you take the first step in a safe and confidential manner.

Protection Policy Core pro88

🔞
Under-18 Prohibited

Pro88 has a strict age-restriction policy. Every new account goes through an age verification process during registration and KYC checks.

Strict Age Limit
🎲
Gaming Is Entertainment

We always remind players that gaming outcomes are unpredictable and should not be considered a source of income.

Full Transparency
🔍
Proactive Monitoring

The pro88 system monitors unusual gaming patterns and our team will proactively reach out to players if any signs of concern are detected.

Monitored 24/7
🤝
Unconditional Support

Whatever your situation, the pro88 support team is ready to help without any judgment. Complete confidentiality is guaranteed in every interaction.

Confidential & Trusted

FAQ — Gaming Responsible

Login to your pro88 account, go to Account Settings and select "Responsible Gaming Controls". There you will find options to set a daily, weekly or monthly deposit limit. Enter the appropriate amount and confirm. The limit takes effect immediately and the system will block any deposits that exceed it.

To protect players, any request to increase a deposit limit is subject to a mandatory 7-day waiting period. This is a deliberate safeguard to ensure that the decision to raise a limit is not made impulsively. Conversely, lowering a deposit limit takes effect immediately with no waiting period.

A Cool-Off Period is a temporary suspension lasting from 24 hours to 30 days, after which you can log back in automatically. Self-Exclusion is a more serious measure — your account will be blocked for 6 months, 1 year or permanently. To lift a Self-Exclusion, you will need to contact customer support and go through a review process that takes up to 7 days to ensure your decision is final.

Yes, all information related to your use of self-control tools is completely confidential. pro88 will not disclose this information to any third party without your consent, unless required by law. We understand this is a sensitive matter and your privacy is our priority.

When you activate a deposit limit or self-exclusion, promotions and bonuses to your account will also be automatically paused for the same period. This is part of pro88's commitment to ensuring that self-control tools work comprehensively, with no incentives that encourage you to exceed the limits you have set for yourself.

Your account balance remains safe throughout your Self-Exclusion period. You may request a withdrawal of that balance even during the exclusion period by contacting the pro88 customer support team via email or Live Chat. Our team will process your withdrawal request within the specified timeframe with proper identity verification.

Play Smart, Play Safe at pro88

Register your account today and enjoy a fun playing experience with full control in your hands. pro88 is always here to ensure your experience stays positive and responsible.

Bahasa Melayu